A place to complain about
rip-offs and business practices
that you feel are not proper.
Send us your complaints and a
few of the best ones will be
posted here monthly.
1st Class Products
DON'T WASTE YOUR TIME
DEALING WITH THESE
PEOPLE
They sell a product
called techni-ice at
several trade shows and
on their website. The
product is great and
works really good but it
sells on EBAY for a lot
less. They sell it for
various prices depending
on how many you buy. If
you buy
1
sheet it's $12.94 with
shipping.
You can get the same
product for way way way
way less. One seller has
it listed at
5
sheets for $8.00
including shipping!!!
DON'T WASTE YOUR TIME
AND MONEY BUYING FROM
PEOPLE WHO TRY
TO SELL
THEIR PRODUCT FOR 10
TIMES MORE THAN OTHERS.
DON'T WASTE YOUR TIME
DEALING WITH THESE
PEOPLE:
1st Class
Products
Rogers Upholstery
(Vancouver, Washington)
DON'T WASTE YOUR TIME
DEALING WITH THESE
PEOPLE
Roger's Upholstery in
Vancouver, Washington
used to be a great
place. They did all
kinds of upholstery for
cars, boats and
furniture items. Well,
times have changed. The
original owner for the
past several years and
years and years died
last year and it is
under new ownership. The
business that is next
door to Roger's (Four
Seasons Auto Body
Collision Repair) runs
it now ..... and in a
completely different
manner. For the past
years all you had to do
was go in and see Roger,
tell him what you wanted
and he'd tell you how
much and how long it
would take. The jobs
were always done on
time. He did GREAT work
and the price was always
as quoted. He was honest
with his customers and
knew how to treat
people. didn't waste
peoples' time jacking
them around. didn't make
up excuses for work not
being finished on time.
didn't give you the
run-a-round. Just did
business the old
fashioned way. HONESTLY,
So, I was pretty
disappointed last week
when I found a new
company was running the
operation but they
seemed nice and I gave
them a try. I took in 4
bar stools to have them
recovered. New barstools
were about 100 to 200
each so I figured
recovering small seat
pads and back cushions
would save me some
money. Well, as these
things tend to go, I
thought I'd save some
money in the beginning
but in the end I got
lied to and screwed and
ended up paying almost
as much as new bar
stools would have cost.
This is kind of how it
came down:
1. I brought
the stools in for an
estimate. She was
all smiles and had
her estimator come
in and tell her how
many labor hours and
how much fabric it
would take. She then
got on the computer
and did a lot of
figuring this and
that and then told
me she had come up
with a price of
$523.00 total.
2. I told her I
could get new ones
for pretty close to
that and that I
couldn't pay that
much.
3. She asked "well,
how much could you
pay?" I told her
$75.00 per stool
(these are med. size
stools and have just
a standard seat
cushion and a back
rest pad).
4. She did a bunch
more figuring and
came up with a total
price of $406.00.
She gave me a
computer printout of
everything all broke
down and the total
plus tax came to
$406.00. This was a
price quote, not an
estimate.
I gave her $200.00
cash deposit and 5
days later came in
to pick up the bar
stools but was told
it cost more than
she had originally
agreed to charge me.
She told me that the
amount of sq. yards
of material the
employee quoted her
was for just one
stool and she
thought that was the
amount of material
for all 4 stools so
they hade to buy
more material. She
also said that they
had to use more
"fill" to make the
cushions look full
and padded the way
I'd told her I
wanted them. She
also said they
wanted to do a nice
job so the job took
longer than they
thought it would
take. She showed me
a bunch of figures
of additional
amounts and she was
talking about 300.00
plus or more than
she originally
agreed to do the job
for.
I told here I
wouldn't pay that.
As I told her in the
beginning, "if it
was too much I'd
rather just buy new
ones."
She had she couldn't
help that. I asked
her how she could be
so far off
estimating the
amount of fabric
needed. I mean, I
don't know the
difference between 1
yard and 3.5 yards
or whatever, but she
does that for a
living and she tries
to tell me that she
thought a tiny
amount would cover
all 4 stools but it
was only enough for
1 stool??? That's
all these people do
every day, all day
long is measure and
install fabric and
she is trying to
tell me she was off
300% on 4 small bar
stools.
Anyway, we went back
and forth and she
finally said she'd
accept $500.00 total
cash (that's 20%
more than she had
agreed to do the job
for) and I paid it
in cash and I told
her I'd never be
back again. That
type of threat never
bothers businesses
who operate like
this. they'd rather
rake you over the
coals once and find
new customers then
treat you fair and
get repeat business.
Legally, I didn't
even have to pay the
$500.00. I already
had a signed order
for the $406.00. The
bar stools were
already in my car
and I could have
just told them to
sue me and left.
But, I don't want to
ever have anything
to do with these
people again so I
paid the money and
told them I'd never
be back and left.
DO NOT PATRONIZE ROGER'S
UPHOLSTERY
Here's another complaint
we just received:
Yes, Rodgers Upholstery
is still up to no good.
Last Friday they quoted
us over they phone a
headliner install on a
71 Bug for $300. They
stated they have done
quite a few of them and
it would only take about
4 hours to complete. And
it was cheaper because
we already had the
headliner kit and seals
in our possession.
We made the arrangements
to drop the vehicle off
this morning at Rodgers
and my wife did so.
So after a few hours, my
wife was running some
errands in the locale
and decided to drop by
to see if there was any
surprises in store.
They hadn't started
because they had been
trying to get in touch
with her, it seems it is
now a 7 hour task rather
than 4 and now the quote
is $543 rather than
$300. Well my wife was
quite miffed about this
and canceled the task.
DO NOT PATRONIZE ROGER'S
UPHOLSTERY
SLEEP COUNTRY USA takes the BS AD AWARD for continuing to run the "LAST TIME EVER" $99.00 each piece bedding sale. How can a company continue to run the same "LAST TIME EVER" ad, day after day, week after week, month after month and still call it the "LAST TIME EVER" Sale Event?
I can't imagine them being able to go to sleep at night after funning all those misleading ads. Maybe the mattresses are really good. I mean .... all those phony ads ..... one would need a really good mattress if they ever hoped to go to sleep at night now wouldn't they.
How
long
will
this
"last
time
Ever"
sale
actually
last???
Sleep
country
USA has
been
advertising
bedding
for
$99.00
each
piece
for
several
years
now but
about 3
months
ago they
started
saying
that
they
would
never
make
this
offer
again
and that
this
would be
your
last
chance
ever to
get a
box
spring
or
mattress
for
$99.00
each
piece.
Well,
that was
about 3
months
ago and
they are
still
advertising
the same
thing
almost
every
day (it
seems
like
every
day).
You
can't
really
call it
a lie
because
when
they say
it's the
last
time
they
will
ever
make the
offer,
technically
they
don't
put a
specific
"final
date"
date on
their
ads so
they can
continue
this for
years I
guess
but when
stores
pull
this
kind of
crap
then how
do you
know
that you
can
trust
anything
they
say? My
personal
recommendation
is don;t
deal
with
businesses
who use
this
type of
misleading
advertising.
SLEEP
COUNTRY
USA
...........
How dumb
do they
think
consumers
are?
Email From Customer not
happy with Affordable
Kitchens
I just
dealt with a company who
does counter top
replacement and cabinet
refacing. They are
AFFORDABLE KITCHENS LLC
in Portland and
Vancouver, Washington.
Their prices are low but
their service is really
terrible so I guess you
get what you pay for. We
paid them to get new
counter tops and they
installed them and
damaged our walls,
wanted to offer a really
really Mickey Mouse
cheap patch-up that
would have looked
terrible. They damaged
one of our walls and did
not tell us as we found
damage after they left
our home. Great way to
do business!
Subsequently I called to
ask a question about a
sink they installed and
now they won't return
the call. Guess they're
pissed that we were not
happy with their sloppy
work and the damage they
did to our house. My
opinion is shop around
and get some info about
who will be doing the
installing. Next time
we'll do a little more
homework instead of
going for a low price
and ending up with a
company who DOESN'T
RETURN PHONE CALLS. unhappy in
Vancouver, Washington
an email
from customer
not satisfied
with WAMU:
WASHINGTON
MUTUAL
(trying to talk
to a live
person)
I just spent
over 7 minutes
on the phone
trying to get
through to talk
with a "live"
person about a
refinance loan
at Washington.
During that time
I was sent
through a maze
of "push 1 to
talk with ...,
push 2 to speak
with" menu
commands and
each one seemed
to tease me into
thinking that if
I just pushed
that key that
the next
response was
going to be from
a "live" person
but each took me
to another and
during the 7
+minute time
span I get at
least 3 messages
asking if I
wanted to talk
with someone in
Spanish as if
that is
something I
would change my
mind about
mid-call. If you
want to get a
home loan and
need to talk
with somebody
live and don't
have all day
then I recommend
calling anyone
except
Washington
Mutual. They are
an absolute
insult to
costomer
service.
Jack S,
Seattle, WA
Shame on
Forest Lawn * Sunnyside
* Long Beach * John
Llewellyn
Forest
Lawn * Sunnyside * Long
Beach * John Llewellyn
FOREST LAWN - ANOTHER
VIEW
Mr. John Llewellyn - CEO
Forest Lawn Memorial
Park
1712 South Glendale
Avenue
Glendale, California
91205
Dear Mr. Llewellyn -
On December 2, 1998, my
mother passed away at a
nursing home in Palm
Springs, California, at
the age of 87, after
suffering a massive
stroke in 1992. She had
lived in Long Beach most
of her life.
When she passed away, I
used a mortuary in Palm
Springs because we had
been there since 1994,
and the distance between
Long Beach and Palm
Springs made using your
facilities in Long Beach
out of the question.
Many years ago, I
purchased three crypts
in the mausoleum for my
mother, father, and me.
When Rose Mortuary
called to set up her
funeral in the Cathedral
Chapel, your counselor
told us we would not be
able to use the chapel
"because we did not use
your facilities." Some
months before Mother's
passing, I had spoken to
Mrs. Dolly Ogden, one of
your staff in Long
Beach. She informed me
that we could use the
chapel by paying a fee
of, I believe, $200.00,
again, because we would
not be using your
mortuary. By the time
Mrs. Baskett passed
away, apparently you
were denying use of the
chapel to everyone who
did not use Forest Lawn
for casket purchase,
etc...
As a result of Forest
Lawn's behavior, we had
to have a closed-casket
funeral in the hallway
by the crypt.
Of course, you and I
know that "it's all
about the money." To
deny an elderly woman
the right to a decent
funeral in your chapel
is outrageous,
unconscionable, and
despicable.
Therefore, I am
including this story in
my upcoming book,
I LEAP OVER THEIR
HEADS - STRAIGHT TO THE
GUT (www.edwardbaskett.com).
I hope you enjoy the
notoriety and
embarrassment that will
go with it.
Most sincerely yours,
Edward Eugene Baskett
My question for
the day:
QUESTION:
How many sales
people does it
take to screw in
a light bulb? ANSWER:
It just
can't be done.
No matter how
hard they try
they just don't
fit inside a
light bulb.
Dan MacNeil
My
thoughts on
the
Seattle
Mariners:I
have a
new
slogan
for the
Mariners.
Something
they
could
print on
T-Shirts
and then
sell to
fans.
The new
slogan:
"DO
WHAT NO
TEAM IN
PRO
BASEBALL
DAN DO
.....
GET
BEHIND
YOUR
MARINERS!"
Dan
MacNeil
My thoughts
about weddings
when extended
warranty
salesmen get
married:
QUESTION:
Why do they
throw shit on
the walls at an
extended
warranty
salesmen's
wedding? ANSWER:
To keep
the flies off
the bride.
oh ... oh,
that's not all
........
QUESTION:
An extended
warranty
salesman was
walking through
a pasture and
stopped to view
the landscape.
He looked down
and saw he'd
been standing in
a fresh pile of
cow shit. Why did he
start crying? ANSWER:
He
thought he was
melting.
oh .... oh
... oh,
there's more
........
An extended
warranty
salesman walks
in to a pizza
place and orders
a pizza. The
pizza guy asks
him, "Should I
cut it into six
pieces or
eight?" and the
extended
warranty
salesman
answers, "Cut it
into six; I
couldn't eat
eight."
My
thoughts on
Congress: Is the
Congressional
Black Caucus
longer than the
Congressional
White Caucus?
(that's a joke.
Just think about
it for a
second).
Dan MacNeil
My
thoughts on
being an organ
donor: "I
would gladly
become an organ
donor if only
someone would
guaranty me that
none of my
organs would be
given to an
attorney"
Dan MacNeil
Shame on
ALL ATTORNEYS
It's too bad
that you can
break any law or
do anything
illegal back
July if you have
enough money.
There are always
attorneys ready
and willing to
take your money
and defend you
no matter how
heinous the
crime that you
committed was.
It's not about
justice for
all. It's about
justice for
people who have
lots of money.
O. J. Simpson is
probably one of
the best
examples. Even
his most avid
supporters must
have been a
little
disappointed
when he decided
to write a book
called " if I
did it" but the
most disturbing
thing about
these types of
justice
proceedings is
that the best
attorneys in the
country will
always defend
anybody for
anything that
they are accused
of doing.
Murderers, child
molesters, drug
dealers,
terrorists,
dog-fighters,
dog-killers,
thieves pimps,
embezzlers and
and the likes
can come and go
as they please
and commit
crimes as they
wish knowing
that if they are
ever arrested
there will be a
never ending
line at their
door of lowlife
greedy attorneys
waiting to make
a buck and a
name for
themselves.
Q: What do have when a
lawyer is buried up to
his neck in wet cement?
A: Not enough cement.
Q: What's the problem
with lawyer jokes?
A: Lawyer's don't think
they're funny, and no
one else thinks they're
jokes.
Q: How many lawyers does
it take to change a
light bulb?
A: Fifty four. Eight to
argue, one to get a
continuance, one to
object, one to demur,
two to research
precedents, one to
dictate a letter, one to
stipulate, five to turn
in their time cards, one
to depose, one to write
interrogatories, two to
settle, one to order a
secretary to change the
bulb, and twenty-eight
to bill for professional
services.
Q: Where can you find a
good lawyer?
A: In the cemetery.
Q: What's the difference
between a porcupine and
a Mercedes Benz full of
lawyers?
A: The porcupine has
pricks on the outside.
Q: What do you get when
you cross a lawyer with
a demon from hell?
A: No changes occur.
An email from Eric:
6 Attorneys???
Barry Bonds showed up in
court to plead not
guilty on Friday. He had
6 attorneys with him.
Six attorneys is just
about right because
seven would have been
ostentatious. And, as
everyone knows, nothing
cuts right through top
the absolute truth like
six attorneys.
Eric B.
TARGET
Check out their
return policy before
you buy anything
from them. Read it
from start to
finish. if you do
you may never buy
anything from them
again. i'm
not saying not to
buy from target. I
am just saying that
before you make a
purchase from
target, read their
return policy and if
you are like me,
you'll
just leave the store
and buy elsewhere. TARGET: Obviously
not looking for
repeat business???
Hmmmmmmm, NOW THESE JERKS ARE
GOING OUT OF BUSINESS. MAYBE IT
WAS BECAUSE THEY TREATED ONE TOO
MANY CUSTOMERS RUDELY LIKE THIS
COMPLAINT WE POSTED BELOW:
Wickes
Furniture: Wickes Calls
This A Price Guaranty?
Wickes Call
This Customer Service? You
Decide...
The idea that Wickes can
not help customers
because of "POLICY" is a
very poor way of doing
business. Portland area
consumers deserve
better.
We
recently bought a sofa
from Wickes Furniture in
Portland, Oregon. Two
weeks later they
advertised the same item
for about $170.00 less.
We were told when we
bought the item not to
worry about pricing
because they had a
"PRICE GUARANTY." Well,
we contacted Wickes and
were told that their
price guaranty was only
for 7 days! I emailed
them and asked if they
would honor the $170.00
difference and got a
short rude response that
indicated no humans
could change anything
that their policy
demanded.
My
email to Wickes:
Are you 100% strict on
the 7 day period. We
bought a 1500.00 group
that is now advertised
at about $170.00 less.
But it's been 2 or 3
weeks ago. Will you
honor the price
difference on that? It
was in Portland, Oregon
retail store.
Thank you,
Dan MacNeil
Wickes
e-mail response to me:
The
Wickes policy states ,
7-days
Wickes Furniture
Notice that the response was a
total of 6 words long. They
didn't even take the time to end
the sentence with a period or
sign it. Well, they signed it
Wickes Furniture but no person
put their name on it.
The
email came from
cs@wickesfurniture.com and a
previous correspondence was from
a person who signed their name
as "cs" so I am assuming that
this email was from cs too but
if you ask me, I think it's a
little "cs" to send an email and
not sign it.
I guess
what bothers me most about this
response is that it indicates
that some "entity" or "supreme
controlling power" referred to
as "policy" exists and anything
that "policy" dictates is not
something that mere humans can
change or alter in anyway. They
seem to view their "policy" as
if it were the 10 commandments
and that nobody can ever dare to
change anything about it or to
use a little common sense and do
something that may help their
customers. This type of "sorry,
no can do" attitude is
ridiculous. Retail stores need
to address customer problems
with remedies rather than the
old cs bs reply of "that's what
the policy says" and stores like
Wickes who don't feel like
Portland area consumers who
spend their hard earned money
deserve more than a 6 word "too
bad" type of response don't
deserve our business and
support.
CLICK HERE to see their
report at Better Business
Bureau.
DON'T SUPPORT
STORES WHO DEAL WITH CUSTOMERS
THIS WAY
Make Portland area
retailers earn your business by
doing things the right way.
Stores who treat customers like
this don't deserve Portland area
consumers business. There are
lots of reputable furniture
dealers in the Portland, Oregon
area. Try to find one who cares
about you as much "after" the
sale as they do when they are
taking your money.
NOTE: If
you are a representative of the
above mentioned business and
would like your side of this
story told you may send it to us
and we will post it here. If you
can present us with any material
that shows the above complaint
to be untrue or substantially
misleading we will immediately
post a correction and remove the
story. If this situation has
been resolved please contact us
with that information and we
will remove the incident from
the website.
CLICK HERE
to e-mail us.
What Are
The Biggest Rip-Offs?
The 2
biggest rip-offs We keep seeing and
hearing about are Extended Warranties
and Rebates
Extended Warranties are the worst
thing consumers can buy.
Rebates are often a waste of time.
Some companies just don't do
anything until they hear from people
complaining about not receiving
their rebates.
PUBLIC
NOTICE: Any business mentioned on
this website can contact us to have
their side of the story told and we will
post it here. If any business mentioned
on this website will send us anything
showing that statements on this website
are not true or substantially misleading
or untrue we will immediately remove
such statements and write a correction
notice. Please
CLICK HERE to email us with any
materials you wish to have posted on
this website.
